Technical Requirements for Windows and Palm
Windows Device Specifications
| Microsoft Windows® | Minimum Requirements |
| Operating System | Windows 2000, Windows XP, Windows Vista or Windows 7 |
| Internet Access | Broadband recommended |
| Touchscreen | Resistive touchscreen or tablet interface with active digitizer (must support stylus input) recommended |
Please note that a multi-purpose device such as a netbook or a notebook can be used for assessing, syncing, and reporting, therefore there is only one set of device specifications.
Palm Sync Computer Specifications
| PC Hardware | Minimum Requirements |
| Processor | Pentium® or greater |
| RAM | 64MB or greater recommended |
| Free Hard Disk | 100MB |
| Ports | USB |
| Operating System | Windows 2000, Windows XP, Windows Vista or Windows 7 (32-bit) |
| Internet Access | 56Kbps or greater (Broadband recommended) |
| Application Software | Palm® Desktop 4.1.4E for Windows®, Palm® Hotsync® Manager 6.0.1 or greater |
| Mac Hardware | Minimum Requirements |
| Processor | Power Macintosh® 7300/180 or greater |
| RAM | 256MB or greater recommended (128MB minimum) |
| Free Hard Disk | 100MB |
| Ports | USB |
| Operating System | MacOS® 9.2.x, MacOS® 10.x (including OS 10.6 / Snow Leopard® but not including 10.7 / Lion or later)* |
| Internet Access | 56Kbps or greater (Broadband recommended) |
| Application Software | Palm® Desktop v4.x for Macintosh®, Mac® Hotsync® v3.x |
Please note that computer hardware specifications must meet minimum requirements of selected handheld device:
- Aceeca does not currently sync with Mac®, however Wireless Generation has successfully tested mCLASS:Sync with Mac Snow Leopard® (OS 10.6).
- Palm has not added Mac Snow Leopard to its list of supported operating system software. We have also tested mCLASS:Sync with the Palm HotSync® for Mac on Snow Leopard and found it to work properly, as it does with all previous versions of Mac OS X.
- Some limitations apply for any Tungsten T5 purchased before June 2005
- If purchasing multiple mCLASS Applications, Wireless Generation recommends the use of handhelds with at least 8MB of available memory. Before purchasing please confirm compatibility of handheld devices with operating systems.
If you are using Snow Leopard and sync issues arise, Wireless Generation Customer Care will work with you to resolve them.
Please contact Wireless Generation Customer Care with specific questions at (800) 823-1969, option 3, or help@wgen.net.
