mCLASS® educators will have multiple device options in January 2010



mCLASS software will be available on select Windows tablet netbooks, tablet notebooks, and a new private label device for the Palm® platform

 

Now Wireless Generation's mCLASS assessment software will be available for use on devices other than the Palm handheld: tablet-style Windows netbooks and notebooks. We will also be releasing an affordable private label handheld device that continues to deliver mCLASS on the Palm platform.


Since launching mCLASS, we have continuously evaluated new devices and platforms in the search for an alternate or superior tool to Palm devices, though none have matched or surpassed them until recently. It is actually the arrival of these new devices that has influenced consumer market demand such that Palm is no longer manufacturing non-phone devices on the Palm OS.

 

To understand why we have been deliberate and cautious in our decision to provide more options for the user experience, it's helpful to first understand why our approach in pioneering handheld-to-Web assessment led us to become the foremost provider of mobile assessment solutions.


TABLE OF CONTENTS

 

APPROACH

We sought to improve upon the best aspects of 1:1 assessment

To help educators better use the information they were already obtaining with pen and paper, we made the data capture simpler and more accurate and made results immediately actionable to teachers and school leaders. We also retained two critical components of 1:1 assessment: the interaction between teacher and student and the value that could be created from that very human exchange.


We share the belief with many educators that for early grades (PK-3), addressing concerns about the quality of teacher-student interaction during assessment isn't best served by substituting the teacher with a computer, but by giving teachers an intuitive tool that guides them through the process and helps them become better.

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CRITERIA

For years, mCLASS users have benefitted from a simple, high-quality user experience on the Palm. This has translated to smooth adoption and strong fidelity of implementation, which are critical considerations when implementing technology in a school. Technology that is hard to learn, hard to use and doesn't work well will fail to deliver its potential.


A mobile device for K-3 assessment and instruction needs to be
:

  • Small and light because it’s likely to be used in the teacher’s hand (preferably, one hand) when interacting with students. At this age, students can be anywhere - on a rug, at a table, in the hallway. The device needs to go wherever students and teachers are.

  • Able to accept handwritten input because real-time events, like particular reading behaviors and quick notes about children, do not lend themselves to QWERTY keyboard and mouse or fingertip input. Neither keyboard and mouse input nor single-finger tapping can effectively capture, for example, a student substituting the word “cat” for the word “car” when reading a book aloud. Keying the substitution in later just isn’t an option if you want a reliable record that can inform instruction.

  • Easy to sync because after all, the main purpose of collecting the data today is to inform instruction tomorrow.

  • Relatively inexpensive and easy to replace because the K-3 classroom can be an unforgiving environment for even the most durable tools.

  • Able to function with or without Internet connectivity while assessing. Requiring wireless connectivity at all times to complete assessment tasks just isn’t an option in most schools, though the capability should be available to meet ongoing expansion of wireless connectivity in schools.

  • Reliably responsive and easy to read (nothing’s worse than trying to tap an icon for the third time because the device is “not listening”). This is about the students, and it’s unfair to compromise their results or the experience with a less-than-professional-grade device that stands in the way.

  • Simple to deploy at scale in districts of any size, following a guiding principle of the company – the benefits of the technology must quickly and far outweigh the required investment in training.

 

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NEW DEVICE OPTIONS

 

Microsoft® Windows® Tablets

mCLASS software is now available for use on a growing number of Microsoft Windows Tablet mobile computing devices. These devices offer large color touch screens, keyboards and compatibility with applications for the world’s most widely used operating system. Now you can deliver high-quality 1:1 assessment, sync, view reports and take action from one device. Please check our Compatibility Chart for specifics regarding supported applications.

Wireless Generation can also support mixed implementations in which mCLASS is deployed on both Windows- and Palm-based hardware.



Asus Eee T91
[click to enlarge]

Intel® Convertible Classmate PC
[click to enlarge image]

Extend the value of your current Palm-based hardware: the PDA32-WG

 

For districts not yet ready to replace all of their assessment hardware, a new private-label device will be distributed through Wireless Generation – the PDA32-WG.

 

Note: The Palm OS had been sold to a company named Access in 2005, which re-licensed it to Palm and other providers under the Garnet brand; that company remains healthy and it is this descendant of the Palm OS that powers the PDA32-WG.


PDA32-WG
[click to enlarge]

 

We will continue to support Linux-based Nokia devices currently deployed with mCLASS software. Please check our Compatibility Chart for specifics regarding supported applications.

 

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RECOMMENDED WINDOWS DEVICES


To ensure a high quality user experience we are only recommending deployment of mCLASS software on Windows-based devices that meet our standards for a reliably responsive touch interface:


  • Asus® Eee T101 (replaces the Asus® Eee T91)
  • Intel® Convertible Classmate PC, sold as:

    • Equus NOBi Convertible
    • 2GO™ PC Convertible
    • M&A Companion Touch

  • Additionally, most tablet notebook/laptop PCs will perform well including:

    • Dell™ Lattitude™ XT2
    • Lenovo® Thinkpad® x200
    • HP EliteBook 2730p

While any of these devices will deliver a positive mCLASS experience, each has advantages relative to the needs of the district; it depends on priorities.

 

Generally speaking, cost and functionality go hand in hand - greater functionality comes with greater cost and larger size/weight. The most ideal form factor for 1:1 assessment favors smaller, lighter, less expensive but single-purpose devices. While there is a range, we'll repeat that all of the recommended devices represent what we'd consider to deliver a high quality 1:1 assessment experience; there are relative pros and cons within that range, spelled out in the device comparison chart.

 

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FAQ


 

Why these devices?

We have evaluated and conducted usability testing on the growing universe of touch-enabled, Windows-based computing devices to ensure that those we recommend are capable of delivering the same quality of experience as on the Palm. It’s important to make a determination as to how well these devices meet the additional needs established for other classroom uses (e.g. full-powered tablet notebooks will offer a larger screen and keyboard, and the capacity to utilize a broader range of applications than a netbook would allow; conversely, full-function tablet notebooks are heavier and bulkier for conducting 1:1 assessment, and more expensive than tablet netbooks).

Key considerations to our recommendations included sensitivity and quality of the touch screen, device size, weight and overall balance, apparent build quality and sturdiness, as well as the typical factors that influence PC performance, including memory, CPU and disk size and speed.

We’re continuously evaluating new devices as they enter the marketplace and expect this list to grow in pace with the proliferation of touch-enabled tablet devices. As touch screen technology evolves, we anticipate that eventually all devices will meet reasonable minimum standards at increasingly attractive price points, but we’ve found that currently, not all are created equal.

 

 


Why would I want a Palm-like device? Isn’t that old technology?


The Palm OS is a simple, reliable, easy to implement software platform that had undergone years of refinement before Palm switched its device strategy toward phone-based devices. While some districts are embracing computing devices with operating systems from Microsoft, Apple and in some cases, Linux, broader deployment of these platforms typically requires a more demanding investment in time and resource to deploy, update and maintain devices on these platforms.

For districts whose hardware strategy does not include netbooks or notebooks at this time or at a scale that would impact early grade teachers, the simplicity and stability of the Palm platform actually makes it an ideal solution, as well as a smart solution for districts that already have broad deployment of Palm devices and wish to expand device use or replace devices without introducing a new platform.

The new device on which we’re deploying the Palm OS is rugged, lightweight and compact, which also makes it the most ideal form factor for teachers conducting 1:1 assessment. It will be produced by a reputable manufacturer of third-party technology hardware that specializes in rugged industrial applications, making them perfect for early elementary classrooms (no need to worry – the new devices will be just as ergonomic as the Palms). Wireless Generation will offer fully-licensed Palm OS devices as long as there is meaningful customer demand.

 

I’ve heard that Palm has been acquired by HP. What does that mean for me?


It was already widely known that Palm stopped producing non-phone devices in 2009; Palm was acquired by HP in April 2010. The Palm OS had been sold to a company named Access in 2005, which re-licensed it to Palm and other providers under the Garnet brand; that company remains healthy and it is this descendant of the Palm OS that powers the PDA32-WG. It is also important to note that these changes will not have an impact on your existing Palm hardware.


Why would I choose a single-purpose handheld over a multi-purpose laptop or netbook?


While Palm-based handheld devices are fairly single-purpose, they excel at that purpose. Districts that have made significant investments over the years in this hardware also may not want or be able to change platforms or support multiple platforms until making a transition, and would prefer to extend the value of these investments until a time of their choosing.

Ultimately, each district has its own needs, priorities and timetables to evolve technology. Our approach has been to provide options that address a broader number of use cases than just one device. Our device comparison chart illustrates several key attributes of the different device types on a continuum to help you make a determination.

What are the key advantages to a tablet netbook/notebook?

 

Our pilot users have indicated the ability to assess, sync and view results and action planning details on the same device is one of the biggest benefits, suggesting this new class of devices enhances the immediacy with which assessment information can be used to guide instruction. Bright, larger color screens with versatile configurations and multi-functionality (ability to utilize a broad range of Microsoft® Windows® applications) were also cited as significant benefits.


We are considering deployment of both tablet computing devices and handhelds in our district while we migrate all of our teachers to a mobile computing platform. Can both devices be supported in a single district?

We are fully capable of supporting both platforms in any district, and are happy to partner with our districts to help ensure a seamless transition as it relates to deployment of multiple mCLASS delivery platforms in one environment.

 

Why aren’t you making your software available for Apple’s iPod Touch platform?

Choice and flexibility were driving criteria in our decision to expand availability of mCLASS to a new platform.  The iPod Touch/iPad represent one device family from one manufacturer with a well-reported history of making abrupt changes to product line and developer requirements.  When Palm discontinued manufacturing non-phone devices, we heard from our customers that it was important to provide stability in the form of options.

The Microsoft Windows operating system is the world’s most widely adopted, and there are several recommended mCLASS devices from multiple manufacturers – this ultimately provides choice and stability for our customers.  The positive effects of competition will ensure that the range of options only continues to grow.

This represents an ongoing strategy that will provide continuously increasing flexibility for our customers; stay tuned for new details in the coming months.


I’m considering or have already purchased netbooks or laptops that don’t convert into a tablet for my teachers. How can I use mCLASS?

We do not recommend using mCLASS products on devices other than those listed in the recommendations section. Here’s why: Starting with the assumption that you’re a district recognizing the value of 1:1 assessment, we ask that you consider the key points that make this modality valuable – the ability for the teacher to sit close to the student, for the device to be unobtrusive to the experience, and for the teacher to engage meaningfully with the student during the assessment. Placing a clamshell laptop with a touchscreen or, worse yet, a laptop and mouse, between the teacher and student is antithetical to these priorities.


Usability testing we’ve conducted has shown that this modality (non-tablet), even among power users, significantly reduces the ability of the teacher to engage with the student as the hand-eye actions required are more complex. Additionally, students were distracted by the devices much more often than when a tablet or handheld device was used to conduct the assessment; the barrier of the device between teacher and student (in the case of a non-tablet touch screen) and the addition of keyboard and mouse clicks (in the case of non-touch devices) proved to be significant distracters for the students.


We know from research that developing mCLASS for non-touch and non-tablet devices would deliver a poor experience for students, and we anticipate that the poor quality of experience for teachers would present adoption and fidelity risks. We couldn’t in good conscience develop and implement our software for a modality with such fundamental challenges.

 

There are options:


  • Specifically for your teachers conducting 1:1 assessment, purchase a recommended tablet device and purchase as you’d otherwise planned for your other staff; if those teachers already have non-tablet devices, redeploy those to other staff.

  • Purchase new private label Palm platform devices ONLY for teachers conducting 1:1 assessment in addition to their non-tablet devices.

 

 

 

Why aren’t you making your software available for smartphones?

Most districts are not yet ready to supply their teachers with mobile phones requiring the expense of monthly service plans. While there are some attractive phone-hybrid devices on the market, it’s important to realize that the advertised prices are contingent upon committing to a one- or two-year service agreement with the wireless providers that heavily subsidize those devices. Without the contract commitment, the unit price on those devices often exceeds that of well-equipped tablet netbooks.

The mobile phone marketplace is also primarily focused on the consumer marketplace and highly volatile. Devices available today are seldom on the market two years from now, which makes a district’s ability to maintain a predictable inventory of devices nearly impossible. Again, the moves we’re making are designed to minimize this kind of hardware market volatility for our customers.


Procurement – where can I find these devices?

Recommended Windows devices can be purchased through your usual hardware supplier.

 

For the PDA32-WG, please contact our sales team at (800) 823-1969.



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Technical Requirements

Devices using Palm O.S.

Devices using Windows O.S.



Resources